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10 docs tagged with "troubleshooting"

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Divi Sticky Scroll Conflict

Fix the Divi sticky element scroll conflict with Divi Ajax Filter by adding a CSS snippet to resolve scroll position issues.

Empty options or counts wrong

Fix Divi Ajax Filter empty option hiding and result counts that look wrong by checking empty-filter settings, catalog index freshness, and count update options.

Filters not updating

Fix Divi Ajax Filter when selections change but the Archive Loop or Loop Builder results do not refresh by checking target loop, update method, and post type.

Loop layout breaks after AJAX

Fix Divi Ajax Filter loop markup or style issues after filtering by switching Layout Rendering Mode to Compatibility and checking custom loop templates.

Pagination or Load More loses filters

Fix Divi Ajax Filter when page 2, numbered pagination, or Load More drops active filters by checking URL sync, Enhanced Load More, and loop pagination settings.

Stale or wrong results

Fix outdated or incorrect Divi Ajax Filter results by clearing transient cache, rebuilding catalog and auto-suggest indexes, and checking hybrid fallback.

Troubleshooting

Diagnose Divi Ajax Filter issues with symptom-based guides for filters that do not update, lost pagination state, stale results, layout breaks, and empty options.

WPML Ajax Filter Wrong Language

Fix Divi Ajax Filter showing the wrong language with WPML by adding a PHP code snippet to ensure correct language filtering.

Yith Request a Quote Plugin Bug

Fix the YITH Request a Quote plugin conflict with Divi Ajax Filter where the quote button disappears after filtering results.