7 docs tagged with "troubleshooting"

Fix 404 or wrong URL for the Divi Membership account page by checking permalinks and the membership slug in Divi Engine → Divi Membership → General (Endpoints).

Fix free trials and coupons that do not apply by checking plan restrictions, coupon validity, usage limits, and expiration in Divi Membership.

Fix invoice download links and currency display in Divi Membership by checking business and invoice settings and currency configuration.

Fix Divi Membership license activation by adding the key in Divi Engine → License and clearing any cached or old license data.

Resolve Stripe payment failures and missing payment form by checking gateway validation, Stripe v3 vs Legacy mode, and publishable/secret keys.

Display Stripe failed payment error messages to users and customize messages for declined, expired, and incorrect CVC cards in Divi Membership.

Find solutions for common Divi Membership issues: account page 404, payment failures, license activation, trials and coupons, and invoice or currency display.