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Divi Engine Support With Atlassian

Introduction​

Follow these steps to learn how to receive support through Divi Engine's Atlassian account.

Your Email Or Atlassian Account?​

Decide where you would like to receive support, through your email or using your own Divi Engine Atlassian account.

  • Own Email: If you decide to use your own email then submit a ticket using your email and reply through your email.
  • Divi Engine Atlassian Account: If you would like to create your own Atlassian Account then do so HERE and follow the steps below to learn how to use your new Divi Engine Atlassian account.

Step 1: Enter Email Address​

Click HERE and email your email address

Step 2: Click Sign Up​

Open your email and click the "Sign Up" button in the email sent to you.

Step 3: Enter Your Name & Password​

Complete the signup with your name and password.

Step 4: Send Tickets & View Docs​

Send a ticket from your new account and account our documentation.

  • Divi Engine Documentation Website: Atlassian only contains a few docs, please click HERE to access all docs.
  • Your Divi Engine Atlassian Account: Click HERE to access your Divi Engine Atlassian. Please save this in your browser.

Step 5: View & Reply To Your Tickets​

To view and reply to your tickets click the "Requests" button at the top right-hand side of your screen.