Form Not Submitting

Form not submitting

Follow these steps if your Form module is not submitting in Divi 5.

Most common causes (in order)

1. A required field is empty or invalid.
2. A token or mapped field in notices/emails is incorrect.
3. The layout/config introduces a conflict.
4. Captcha or other validation fails.

Option one: show the failure reason in-place

Add %%message%% into the Failed Message Text field, save, submit the form, and then check the error notice you receive.

Option two: use a Divi Library layout for debug output

Step 1: Create a Divi layout

In Divi Library, create a layout that contains a text module with the characters %%message%%.

Step 2: Assign the layout to the form

Open your form and assign this layout in the Notices section.

Step 3: View the error

Submit the form and read the failure reason, then make the necessary changes.

Verify the fix

• Submit once with valid test data.
• Confirm the success notice appears.
• Confirm the intended action happened (email sent, post/user created, or redirect fired).

Related fixes

• If the form sends but still shows a failure state, see Form sends but shows error.
• If submission succeeds but email never arrives, see Not getting emails.

What's Next

• Troubleshoot HTML email templates - Fix broken output when submission works but emails render incorrectly.
• Form settings - Recheck notices, redirects, and submission options.
• Form module reference - Validate core module setup and required option combinations.