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Version: Divi 5

Email confirmation

Overview

Email confirmation sends an automatic response to the person who submitted the form.

  1. Configure notification email first so admin alerts are working.
  2. Enable confirmation email in the Form module email settings.
  3. Use field placeholders to personalize content.
  4. Test with real inboxes (not only local/dev mail capture).

Content tips

  • Keep subject lines clear and short.
  • Include what happens next.
  • Add support contact details when needed.

Verify it works

  • Submitter receives an email after successful submission.
  • Personalization placeholders render correctly.
  • Email formatting is readable on mobile.

What's Next

  • Configure Notices so on-page and email messaging stay consistent.
  • Configure Redirects for post-submit journeys.
  • Review Ajax submission behavior for seamless UX.