Form Payments

Purpose

Use Form Payments to manage transaction records created by payment-enabled forms, including Stripe and PayPal activity.

Prerequisites

• Payment gateways are configured in plugin settings.
• At least one payment has been submitted through a form.
• Open Divi Form Builder -> Entries -> Form Payments.

What you can do

• Search by payment title/product.
• Filter by date range, payment status, and payment method.
• Sort by title, product, and date columns.
• Open payment details to update status and add notes.
• Refund eligible completed transactions.
• Copy Stripe retry links for failed or pending Stripe payment intents.
• Delete one or multiple payment records.

View and manage a payment

1. Open Form Payments and apply filters if needed.
2. Select View Details from a payment row.
3. Review summary, source page, transaction ID, and timeline.
4. Update status or add notes, then save changes.
5. Use Refund only when the transaction is eligible.

Verification checklist

• Filters and search update the list as expected.
• Detail modal shows timeline, notes, and transaction links.
• Status updates save and persist after refresh.
• Refund action changes status to refunded for supported gateways.

Common issues and limits

• Refund button missing: payment is not eligible (status/method/transaction ID mismatch).
• Retry link unavailable: only supported for Stripe failed/pending payment intents.
• Missing list items: active filters or date range may exclude expected rows.
• Deleting a payment record is permanent.

What's Next

• Payment reports for revenue and trend analytics.
• Payment settings to validate gateway credentials.
• General payment settings for plugin-wide payment behavior.