Frequently asked questions

Introduction

This page answers common questions about installing, configuring, and using Divi Membership. For step-by-step fixes, see Troubleshooting.

Top questions

1. Where do I set my license key? — Divi Engine → License (not a separate legacy page).
2. Where is the account page URL configured? — Divi Engine → Divi Membership → General (Endpoints / membership slug).
3. How do I offer a free trial? — Divi Engine → Divi Membership → Free Trials and the plan’s billing cycle settings.

All questions

• Where do I set my license key?
• Where is the account page URL configured?
• How do I offer a free trial?
• How do I create a coupon?
• Can members switch plans?
• Where are payment gateway settings?
• What is Stripe Legacy mode?
• Where do I see revenue and signup reports?

What's Next

• Troubleshooting — Step-by-step fixes for common issues.
• Settings overview — All settings sections.
• Quick Start — Get a membership running quickly.